Ever wonder why we get impatient waiting in a traffic jam while we’re calm waiting on a traffic signal?
The idle time is somewhat similar in both the cases but our reaction to the scenarios is completely different.

The traffic signal has several indicators which guide us in that duration. We exactly know when to START, STOP or CRANK our vehicle. The time duration of stopping time is also mentioned.

This gives the driver complete PREDICTABILITY which keeps him calm.

The lack of PREDICTABILITY in the scenario of a traffic jam creates unrest and chaos.

Do you relate this scenario with your day-to-day tasks and bottlenecks? Do they appear to you as a “Traffic Signal” or a “Traffic Jam”?

Thus, the key to an efficiently running Organization/Company is the Visibility and Predictability in their respective Processes and Bottlenecks.

Perfection can only be achieved after the Goal is clear”